Our Policies

  • Participants must be 18yrs & provide a valid ID at the time of class for safety.

  • Every participant, regardless of age, must be able to swim, listen and respond to instruction, and participate without fear of the water. Participants must also have good body awareness and the ability to move without restriction. We will do our best to accommodate participants with limitations, if contacted in advance.

  • Single session purchases are valid for 1 year from the purchase date. Seasonal package sessions will NOT be carried over to the next season, no exceptions. No refunds will be issued for unused sessions or cancellations. Complimentary credit for weather interruptions are valid for the current season only.

  • Cancellations made by the client that occur 24 hours prior to class or by Shaka Fitness will result in the issuance of a class credit code for future use that is equal to the original purchase price and valid only through the original expiration period.

  • Late cancellations (Less than 24hrs prior to class) and no-shows will result in a loss of class credit.

  • Failure to sign the waiver 24 hours in advance of class time will result in session cancellation. We take safety very seriously and there is no time to complete the waiver upon arrival.

  • Late arrivals will not be included in the class and will lose class credit. We cannot delay the launch of class for late participants, regardless of the reason. Give yourself extra time to arrive.

Purchase and Cancellation Policies

Refunds, Weather Notifications and Photos

All sales are final, no refunds

  • You will be notified at least 1 hour prior to class start time of any weather related cancellation. If class is cancelled and you used a package to book, your credit will be restored to your booking code. If you paid for a single session please contact us by email or text to rebook.

  • Weather conditions, such as heavy rain, thunderstorm, high winds, air/water temps below 70 degrees, and/or any forces of nature considered unsafe may require the cancellation of classes.

  • Shaka Fitness reserves the right to cancel class when enrollment is less than 6 students. Please check your email for updates 24 hours prior to start time in case this situation occurs.

  • Late cancellations (Less than 24hrs prior to class) and no-shows, including late arrivals to class will result in a loss of class credit. No exceptions will be made.

Other restrictions:  Stand-up paddle boarding and SUP yoga are recreational water sport/fitness experiences. These activities do not involve swimming or jumping from the equipment. Any behavior not considered appropriate or safe will result in removal from the session/class without refund. 

Shaka Fitness is unable to honor improperly applied discounts, promotional codes or price reductions that may occur when booking via the desktop website or mobile site.  If a code or discount is applied improperly your class may be cancelled. If you do not meet the prerequisite criteria to participate in a specific class or you do not meet the age requirements your booking may also be cancelled.

Photos: We love taking pictures of your experience and will share images on our social media pages following your class. Due to our busy schedule and number of guests participating, we cannot send images by direct message or guarantee when the photos will be posted to our pages.

Be sure to follow us on social media and share your photos. Don’t forget to tag @shakafit and use the hashtag #shakaSUP. You may be eligible to earn FREE photos, discounts, Shaka Fitness merch and/or FREE classes in our social media drawings each week. Yay!