FAQs

Can children and teens participate? For most of our activities, participants must be 18yrs old and able provide a valid ID at the time of class. For paddle lessons/sessions, youth participants, when permitted, must be accompanied by a participating adult. Maximum of two youth per adult and supervision is the responsibility of the guardian, not the instructor.

I can’t swim, can I participate? Every participant, regardless of age, must be able to swim, listen, respond to instruction, and participate without fear. Participants must also have good body awareness and the ability to move without restriction. We will do our best to accommodate participants with limitations, if contacted in advance. If you are able to participate without fear, you may wear personal floatation device during the class per the discretion of the instructor.

I bought a session/package last season and had credits left, are those still valid? Single session purchases are valid for 1 year from the purchase date and multi-session packages or Buy 2 Get 1 Free deals are only valid for the season of purchase. Seasonal package sessions will not be carried over to the following season, no exceptions. No refunds will be issued for unused sessions or cancellations. Complimentary credit for weather interruptions once are valid for the current season only.

I need to cancel my session, now what? You can notify Shaka Fitness SUP by text, phone, email or social messaging to cancel. There may also be a cancellation button on your original confirmation email to use prior to the 24 hour cancellation window. Cancellations made by the client that occur prior to the 24hr cancellation period or anytime by Shaka Fitness for weather will result in the issuance of a class credit code for future use that is equal to the original purchase price and valid only through the original expiration period. Late cancellations (Less than 24hrs prior to class) and no-shows will result in a loss of class credit.

What do I wear for paddle boarding or SUP yoga? Do I need water shoes? The goal is to stay dry and out of the water but you should prepare to get wet, just in case. Participants should wear fitted, light weight, quick drying yoga clothing, activewear or swimwear that allows for easy movement. Avoid cotton, fleece, anything excessively baggy, bikini or thong bottoms. No shoes are worn on the paddle board but please wear flip flops or shoes that can get wet to the beach or shoreline for comfort and safety.  

Where do I find the photos taken during class? Will you please text them to me? Due to our busy schedule and the number of guests participating, we cannot send images by direct message or guarantee when the photos will be posted to our social media.

My friends and I love paddling boarding and like to swim from our boards, is that allowed in your sessions? Stand-up paddle boarding and SUP yoga are recreational water sport/fitness experiences that do not involve swimming or jumping from the equipment.  Any behavior not considered appropriate or safe will result in removal from the session/class without refund.